Cancellation Policy
1. Introduction
This Cancellation Policy outlines the terms under which you may cancel the services provided by Med Migration. By engaging our services, you agree to the terms outlined below.
2. Cancellation by the Client and Refund Policy
• Clients may cancel the agreement within 5 days and receive a pro-rata refund.
• A transaction and administration fee of up to 10% may apply.
• After the cooling-off period, all payments made are non-refundable.
• Upon cancellation, all services provided by the Company will cease immediately.
• To cancel services, clients must provide written notice to Med Migration via:
• Email: admin@medmigration.com.au
• Contact form on our website
• The cancellation takes effect from the date we receive the written notice.
• Refunds are processed within 30 business days.
3. Cancellation by Med Migration
• Med Migration reserves the right to cancel your service at any time. This may occur if:
• You provide false or misleading information.
• You fail to cooperate with our processes.
• You do not follow our guidance, significantly impacting the success rate.
• There is a breach of the terms and conditions.
We will provide written notice of cancellation. If Med Migration cancels your service, any refunds will be at our discretion, based on the stage of service delivery and the work already completed.
4. Consequences of Cancellation
• Termination of services: Upon cancellation, all services provided by Med Migration will cease immediately, except for those covered by paid milestones.
• The client is not responsible for further fees.
• Any documents provided to us by you will be returned.